I have been going to this office for 2 to 3 years. My last visit was for one filling in one tooth. Never mind that this filling was not done properly, was left with a very sharp edge that ended up cutting my tongue, and has given me problems every day since. I then received an invoice for the entire remaining amount due, minus my deductible paid during my visit, with a note saying that my insurance company had declined coverage.
The dentists are overbooked and only have a few minutes to do the bare minimum. After waiting half an hour in the chair, the dentist storms in and asked me if I had any issues, spent 30 seconds looking at my teeth, then stormed out.The dental hygienists do a great job though.
Went to this place for a few years. I suffer from Benign paroxysmal positional vertigo and can not be laid back in a chair for more than an hour without a break. During a crown placement I became very dizzy and asked to be seated up, at which point the dentist got angry and kept saying he was almost done. I ended up passing out and throwing up, causing the appointment to be stopped short. The procedure was never finished and now needs an implant. On top of that, crowns that were completed fell out after 2 years. Don't let the fancy office fool you, very poor quality and manners.
Very convenient, very professional, extremely informative if you have questions and always fast responses to inquiries. The staff is above helpful and the hygienists are terrific! Dr. Watkin is an amazing individual who takes his time personally with patients in need of special circumstances such as I was. My wife and children are also patients of this establishment and are all pleased with the care we're given!
Broke a tooth yesterday and somehow they fit me in today, the day before Thanksgiving! One of the dentist's stayed late for me. I've had crowns, cavities, and a replacement tooth. Their service is the best I've seen at any dentistry in over 30 years. Couldn't be happier.
Now I am receiving phone calls from collection agencies looking for double the amount that was last billed to me. This office should be ashamed of themselves! I have never had this problem with any other dental office. The front office people when you point out their errors, are extremely rude, insulting and belligerent. I will never be going to this office again and highly recommend others to steer clear!
I also received a bill for nearly $2000 for dental work done 2 years ago. I don't have records that far back to check how much I paid at the time. I just went a head and paid the bill, and now I will watch things very closely and follow up on every bill.
When I checked into this issue, I found out that they had not only billed the wrong insurance policy but the wrong insurance company entirely! When I pointed this out to the office, I provided them with the correct insurance information yet again. They then decided to Bill my insurance company three separate times for having completed two fillings in the same tooth. My insurance company would not cover this improper billing and paid the portion necessary leaving a balance. I have been disputing this balance with the office staff since receiving the first invoice several months ago. They continue to send me incorrect medical billing invoices for prior visits, then send me medical billing invoices showing only partial payment from me with no receipt from the insurance company, then finally send me the correct medical billing invoice but still reflecting two fillings in one tooth.
Watkin Dental Associates is a US Dentist based in Fitchburg, Massachusetts. Watkin Dental Associates is located at 26 Whalon St, Fitchburg, MA 01420, USA.
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