What are the laws that apply to my business?
Great crew. Fast and friendly!
Dwight was rude. I attempted to buy my morning coffee with my service dog as usual and he denied me service. I had never had an issue there until today and I will certainly not be coming back.
Service animals are also protected under state and federal fair housing and employment discrimination laws as well as rules that apply to entities that receive federal funds or federal contracts.
Both Dunkin Doughnuts I visited in Fitchburg MA were very nice. Specifically hooked up to easy access Wi-Fi. Thanks for your hospitality.
The employees could be a little more nicer I go daily and evenings always one girl who's extremely rude and unprofessional her name starts with an N I do wish the employers had more of a nicer welcoming vibe but oh well I guess
A: Under the Americans with Disabilities Act (ADA) and Massachusetts General Law c. 272, § 98A, businesses that serve the public, such as restaurants, hotels, retail stores, taxicabs, theaters, concert halls, and sports facilities, are prohibited from discriminating against individuals with disabilities. Among other things, these laws require businesses to allow people with disabilities to bring their service animals onto business premises in whatever areas customers are generally allowed. Discrimination by a business against persons with disabilities is also a violation of the Massachusetts Consumer Protection Act, G.L. c. 93A.
Great coffee and food but service needs improving.
Dunkin Donuts is a US Bakery based in Fitchburg, Massachusetts. Dunkin Donuts is located at 33-37 River St, Fitchburg, MA 01420, USA.
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